Better Rates • Less Dead Miles • More Loads • No Broker Headaches • Better Rates • Less Dead Miles • More Loads • No Broker Headaches •

Bronco Dispatch LLC

Privacy Policy

Last Updated: September 22, 2026

Bronco Dispatch LLC ("Bronco Dispatch," "Bronco," "we," "us," or "our") respects your privacy and is committed to protecting the personal and business information you provide through our website, forms, communications, and dispatch services.

1. Information We Collect

Depending on how you interact with Bronco Dispatch, we may collect information including:

Information You Provide

When you contact us, request dispatch services, complete an inquiry or onboarding form, or communicate with us, we may collect:

Full name
Business or company name
Phone number
Email address
Business address
MC number and USDOT number
Truck and equipment information
Truck type, dimensions, and payload capacity
Liftgate information
Home/base location
Preferred lanes and operating areas
Insurance and carrier documentation
W-9 and business information
Payment and billing information
Information contained in communications with our team
Other information necessary to provide dispatch services

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of website visits
General website usage information

We may use cookies and similar technologies for website functionality, analytics, security, and improving user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and service requests
Provide dispatch services
Set up and manage carrier accounts
Search for and negotiate suitable loads
Complete carrier and broker setup requirements
Review and process load information
Communicate with brokers regarding loads
Communicate pickup, delivery, and load updates
Assist with invoicing and paperwork
Process payments and billing
Send service-related communications
Improve our website and services
Prevent fraud, abuse, or unauthorized activity
Maintain business records
Comply with applicable legal and regulatory requirements

3. How We Share Information

We may share information when reasonably necessary to operate our business and provide requested services.

This may include sharing relevant information with:

Freight brokers
Shippers or receivers where necessary
Factoring companies
Insurance or compliance providers
Payment processors
Technology and hosting providers
Professional service providers
Government authorities or law enforcement when legally required

We do not sell your personal information as part of our ordinary business operations.

We only share information that is reasonably necessary for the applicable business, dispatch, operational, payment, security, or legal purpose.

4. Carrier and Transportation Information

If you use our dispatch services, information about your company, equipment, authority, insurance, preferred lanes, and operational requirements may be used to identify and negotiate suitable freight opportunities.

You remain responsible for the accuracy of the information and documents you provide.

5. Payments

Payments for our services may be processed through third-party payment providers or financial institutions.

We generally do not need to directly store complete payment-card information on our own systems when payment processing is handled by a third-party provider.

Payment information may be processed according to the applicable third-party provider's privacy policy and terms.

6. Communications

If you provide your phone number or email address, we may contact you regarding:

Your inquiry
Onboarding
Dispatch services
Load-related communications
Agreements and signatures
Invoices and payments
Account or service updates

You may also receive promotional communications where permitted by applicable law. You can request to stop promotional communications at any time.

Service-related communications may still be sent when necessary to provide services or administer your account.

7. Third-Party Services

Our website may use third-party services for functions such as:

Website hosting
Analytics
Forms
Electronic signatures
Payment processing
Email delivery
SMS and communications
Customer relationship management
Security

These providers may process information according to their own privacy policies and contractual obligations.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide requested services, maintain business and financial records, fulfill contractual obligations, resolve disputes, meet legal or accounting requirements, and protect our business and users.

10. Your Choices

Depending on applicable law, you may contact us to request information about personal information we maintain, request correction of inaccurate information, request deletion where legally applicable, or opt out of certain marketing communications.

Some information may need to be retained because of contractual, legal, accounting, fraud-prevention, or regulatory requirements.

11. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

12. External Links

Our website may contain links to third-party websites. Bronco Dispatch is not responsible for the privacy practices, content, or security of third-party websites.